Q: What is the Minimum Order Quantity (MOQ)?
A: We have no MOQ request. Sample orders are fully acceptable for quality testing.
Q: How can I place an order?
A: Firstly, let us know your requirements. We will quote based on your request. Once confirmed, you can proceed with the PI and payment for production arrangement.
Q: Can I customize the product with my own logo?
A: Yes, we accept logo customization. Please inform us before production and provide your design, color, and size requirements.
Q: What is the warranty period for this device?
A: We offer a half-year warranty for our products to ensure your satisfaction and peace of mind.
Q: How do you handle defective products?
A: Our products are made under a strict quality control system with a defect rate below 0.2%. If any issues occur, provide photos or videos, and we will send replacements with your next order.
Q: How long does it take to charge and what is the battery life?
A: The device features a 600 mAh battery that takes approximately 1-2 hours to fully charge via USB.
Earts Beauty
